Home > IT Answers > Lotus Domino > stop an email from continuing to send
mark1966
15 pts.
 stop an email from continuing to send
Lotus Notes 8.5
I sent an email with a large attachment that was delivered to the recipient but they continue to receive it about every 45 minutes. their mail bax is full and now I keep getting a Delivery failure, delivery has timed out. how do I stop it from sending ?? I've deleted it from all the folders??

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ASKED: July 22, 2012  3:29 AM
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It seems that the email got stuck at your or recipient server. Please ask your server administrator about the issue.thanks

bobluis
 600 pts.
 

I have some questions in this case :
- Is it an internal or an external email ? Or Did you send it to a user in your company or in an external one ?
- If it is an external recepient ,, Do they use Lotus notes or some other mail application ?
- Did you involve your mail administrator in this case ? please ask him to check the logs of the server in order to get what is going on .

Abushahd
 3,225 pts.