Answering Service – Need VoIP solution for hosted provider in Canada/U.S. DID’s

5 pts.
Tags:
Direct Inward Dialing
Virtual numbers
Virtualization
VoIP
VoIP answering service
VoIP DID
VoIP incoming
I am starting an answering service based in the U.S. My hosted provider is in Ontario Canada. The hosted solution provides me with an unlimited channel pbx number. My customers will be in the U.S., so I will be acquiring U.S. did's local to the customer for them to call forward. I want to eliminate forwarding those did's to a canadian number. I have considered using a IP trunk, pri, etc. I know I am missing something obvious here. The DID's need only have two channels. The DID's will be permanently pointed to the Canada PBX number. Help?

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Why not use an IP PBX and get the numbers from an IP provider in the US. That way you can setup a trunk between your IP PBX and their system and all the calls go from the US based provider to your PBX over the internet.

We do this at my work for our PBX (granted we and our provider are in the same building).

MASTAR TELEMESSAGING provides Telephone Answering Service Software and Systems for executive office suites, receptionist and call centers.

Since 1986, from startup, www.MASTAR.com builds custom telephone answering systems, supports caller identification answering and has migrated from paper to completely paperless, to multi-operator and remote access systems using a range of PC hardware. Our specialized software supports many varieties of, basically ALL VoIP, PBX, DID and other TAS systems. With this, we can create a cost effective and pretty cool complete up to date TAS system.

Let me personally help you… Rod

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