Virus removal: Started with veritas

5 pts.
Tags:
Antivirus
Antivirus software
Microsoft Windows XP
Veritas Volume Manager
Virus removal
i just want to know how to find out the name of the virus,hijacker,trojan or whatever i have, so i can get the right removal tool.

started with this veritas update manager thing and worked its way thru my msn mail and now its just eating my computer alive



Software/Hardware used:
windows xp

Answer Wiki

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Run an online virus scan like <a href=”http://housecall.trendmicro.com/”>Trendmicro</a>. When it finds the virus, it will give you what Trendmicro calls it which should be similar to many of the other names out there. The problem is there is no official name for most viruses.

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  • carlosdl
    As Mshen suggested, an online scan could be a good option. There are many on-line virus scanners, but some of them will find the virus but not remove it, and the scan could take considerable time depending on the size of your disks. A Google search would return many online options.
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  • Chippy088
    I never like the idea of trying to find a virus by using the very same medium, (internet) which could have caused the infection in the first place. Why would someone want to grant access to an unknown agency/user. Don't get me wrong, their may be reputable companies out their, but why risk a secondary infection. never heard of a trojan? My way of sorting this problem comes from experience of many other inocent users doing that very thing. 1. remove pc from network, to avoid further infection. 2. download a freebie like avg, install it and run it. 3. make a note of the virus from the report, and use google to locate an antivirus prog. Have you tried Microsofts MSRT (Malicious Software Removal Tool)? AVG have a site where the virus database is good, and the relevant antivirus prog can be downloaded. They are not the only ones out there, just that AVG is the one I have used for years. It all boils down to trust. Which is probably how the virus got on your PC in the first place.
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  • carlosdl
    I agree with Chippy regarding the risk of letting any unknown site to scan your disks. If you decide to use an on-line tool you should make sure it is from a trusted and well known company. I have also used AVG and it works very well, but I have seen a couple of virus infections in the past that didn't allow the antivirus to be installed. If you can install an antivirus program locally, you should install it, then update its virus definitions, then reboot in safe mode without networking and then perfurm a full scan.
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  • Vashtidb
    Is it possible for my digital camera (camera is built with limited memory) and memory card to be infested by a worm virus? When connected to PC unit warning pops up. Can antivirus remove it? How is this process done? Camera: Panasonic DMC-FS3
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