Spool Manager/400 and V5R4 – any issues?

900 pts.
Tags:
iSeries printing
V5R4
We are about to upgrade to V5R4 on our iSeries. We run a utility called Spool Manager/400 (obtained in Europe) which is at version 310. Can anyone advise if there are any issues with this verion of Spool Manager/400 at V5R4. We have been trying to get some support from the company we pay for maintenance, but it is proving extemely difficult. I do not think this is the same software being sold by Cosyn. Many thanks
ASKED: May 16, 2008  10:39 AM
UPDATED: August 4, 2011  11:25 PM

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Hi,

Have you had any issues with this product during previous upgrades?

Unless the product checks to see which release your on (for licensing purposes) I think it should work OK on a newer release. But without getting any support on the product, you can never be 100% sure.

I suggest mentioning withholding/stopping payment for maintenance unless you get some support. That should wake them up a bit.

Regards,

Martin Gilbert.

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  • Tms
    Hello, If you need help on SpoolManager400 and if it's not too late you can contact me. I am the designer of the product, but Spool manager 400 does not exist any more, it is replaced by a new product which always works on I-series and the migration is automatic (in particular of the catalog)
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