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  Asked: May 16 2008   10:39 AM GMT
  Asked by: Djac

Spool Manager/400 and V5R4 - any issues?


iSeries printing, V5R4

We are about to upgrade to V5R4 on our iSeries. We run a utility called Spool Manager/400 (obtained in Europe) which is at version 310. Can anyone advise if there are any issues with this verion of Spool Manager/400 at V5R4. We have been trying to get some support from the company we pay for maintenance, but it is proving extemely difficult.

I do not think this is the same software being sold by Cosyn.

Many thanks

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Last Answered: May 16 2008  12:15 AM GMT  by Gilly400





Hi,

Have you had any issues with this product during previous upgrades?

Unless the product checks to see which release your on (for licensing purposes) I think it should work OK on a newer release. But without getting any support on the product, you can never be 100% sure.

I suggest mentioning withholding/stopping payment for maintenance unless you get some support. That should wake them up a bit.

Regards,

Martin Gilbert.
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