Sound card problem

10 pts.
Tags:
Hardware
Tech support
I have a computer that I had to reinstall the operating system on because it was so full of viruses and adaware that that was my only recourse. I loaded Windows XP Professional on it but now.... the sound card won't work. It is an integrated one - not a PCI one. When I got to the Control Panel, Sounds and Devices - the Volume tab says No Audio device and everything is grayed out. Same with the Audio tab - everything is grayed out. It lists Legacy Audio Drivers for the sound but doesn't report any problems. There is a Multimedia Audio controller that has an asterisk beside it in Device Manager but how do I determine what kind it is to load the driver? When I test the sounds like Windows Asterisk - it won't let me but ... if I do something wrong and a message comes up it will beep once through the speakers. Now that everyone is as confused as I am... can someone help? :)

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Try going to the Device Manager and uninstalling the card. Reboot and it should reload the drivers for it and automatically reinstall.

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  • Geistman
    Just becaust the sound card is integrated does not mean that the WinXP installation will recognize it. If you go to Device Manager, you will probably see one or more audio devices listed (probably under Other Devices) with a yellow "!" indicating that the driver(s) were not installed. You need to find out what specific brand/model sound card is on the motherboard (do you have a manual for the motherboard), then go to the vendor website and download and install the driver file for the sound card. That should enable all audio features.
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  • Geistman
    Just becaust the sound card is integrated does not mean that the WinXP installation will recognize it. If you go to Device Manager, you will probably see one or more audio devices listed (probably under Other Devices) with a yellow "!" indicating that the driver(s) were not installed. You need to find out what specific brand/model sound card is on the motherboard (do you have a manual for the motherboard), then go to the vendor website and download and install the driver file for the sound card. That should enable all audio features.
    0 pointsBadges:
    report

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