We have remote workers who use softphone on their laptops. The softphone patches into our company phone system so clients have a seamless connection to the offsite employee. softphone quality is not ecceptable due the issues invoving internet connections and folks with several applications that are open and IM and emails.
I would like to know if I could have land lines installed and have the land line patched in to go thru softphone software directly into our company phone system.The phone would be independant of the cable/DSL line.
Does anyone have an idea?