We have a problem in the exchange server, when creating a new email account, smtp address is not auto populated and user cannot open outlook, although mailbox appears in system manager. No events created to indicate any form or replication problem or application error. After searching technet, MS recommended updating first RUS, then rebuilding RUS, then restarting exchange servers and domain controllers, tried all of that with no success.
I then enabled diagnostic logging for MSExchangeAL (LDAP operations and Address Book synchronization) and enabled MSExchangeSA (Proxy Generation) this was MS recommendation, when the logs were generated by a text search I could not find the name of user I created in the text of the events.
So far that’s MS recommendation, their final resort is to run setup of Exchange again with domainprep, which is something I cannot do right now.
any suggestions .Thanks