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jessbase1
45 pts.
 SMTP address is not auto populated and user cannot open Outlook
Event ID 8331, Exchange errors, Exchange Server, Outlook, Recipient Update Service, RUS, SMTP
We have a problem in the exchange server, when creating a new email account, smtp address is not auto populated and user cannot open outlook, I tried updating first RUS, then rebuilding RUS but still problem persists.As I check my event logs I was able to see this error below Type:Error Source:MSExchangeAL Category:Address List Synchronization Event ID:8331 Description: The service threw an unexpected exception which was caught at Drive:TitaniumDsaSrcLraAbv_dgLservagent.cpp(4511) It keeps logging every minute in my event viewer.Does anyone can help me on this?

Software/Hardware used:
ASKED: October 29, 2008  2:41 AM
UPDATED: November 3, 2008  8:06 PM
RELATED QUESTIONS
Answer Wiki:
Here is a <a href="http://www.computerperformance.co.uk/exchange2003/exchange2003_recipient_update_service.htm">good article</a> for you to read and check your RUS for problems. This is another <a href="http://hellomate.typepad.com/exchange/2003/07/is_your_rus_not.html">helpful article.</a> Another one regarding <a href="http://searchexchange.techtarget.com/generic/0,295582,sid43_gci1277531,00.html#">troubleshooting the RUS.</a> I hope one of these will help you find the answer you need.
Last Wiki Answer Submitted:  November 3, 2008  8:06 pm  by  Technochic   56,975 pts.
All Answer Wiki Contributors:  Technochic   56,975 pts.
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Can you please provide the details of what version and patch level of exchange? Thanks.

Technochic
 56,975 pts.
 

Im using exchange 2003 service pack 1.

jessbase1
 45 pts.