I have a user who is having trouble opening only Office files on his computer. When you open the application and then open the file, everything is fine. But when you double-click the file in My Computer or from an email it takes upwards of 3 minutes to load the app and then the file. Last time this happened I recreated a Windows profile for the user and that fixed it for a while, but now the problem is back. This last time it happene I added the %1 at the end of the startup lines and that fixed it for a few days. Now the problem is back. I have run system diagnostics and it did not find anything.
Running: Windows XP Professional SP2 (all updates have been run), Office 2003 SP3 (all updates have been run)
It is a Dell Latitude D630 that is only 5 month old.
July 17, 2008 8:24 PM
April 18, 2013 6:17 PM