Comments on: Slow Copy and Pasting between Office 2007 Applications

By: carlosdl

carlosdl — Wed, 17 Nov 2010 23:20:49 +0000

I meant Process Monitor, but I guess Process Explorer could help as well.

By: carlosdl

carlosdl — Wed, 17 Nov 2010 14:50:08 +0000

When the CPU jumps, have you identified the process that is using more CPU ?

Maybe some tool like sysinternal’s Process Explorer could help identifying the operations performed during the paste and identify the cause of the delay (for example, a library call timing out or similar).

Other things to consider:
- Do you have some anti-spyware running ?
- Have you tried temporarily disabling antivirus ?
- What happens when you copy from other apps (say notepad) to word or excel ? or when you copy from Outlook to other apps that are not part of the office suite ?

By: dales

dales — Wed, 17 Nov 2010 10:22:17 +0000

Thanks for the suggestions everyone, the server is a dual quadcore xeon with 8GB’s of ram, I’ve narrowed it down a bit in that it mostly happens when copying from outlook to word or excel. I’ve also noticed looking at the performance the cpu jumps up by an average of 10% when its doing the pasting I would not have thought a simple paste operation would have affected a server quite like this.

The servers are part of an AD domain but it hosts no roles other than terminal services for thin clients to use.

Thanks again

By: jinteik

jinteik — Wed, 17 Nov 2010 08:49:24 +0000

Next question is what is the windows server doing? Is it an AD or etc?

By: technochic

technochic — Tue, 16 Nov 2010 18:18:30 +0000

How much RAM is on the server? How many processors? Have you checked the performance during this operation and running processes to see what it happening? More details would be helpful. Thanks.