Slow Copy and Pasting between Office 2007 Applications
Hello, I've come across a group of terminal servers (W2k3 std) which have Office 2007 installed on them. For all users when you copy some text from word for example and try and paste it to excel the actual pasting process can take anything up to about 30 seconds to complete during this the office application will seem unresponsive.
I cannot find any other problems with the installation other than the amount of time it takes to paste data between applications so I am wondering if a reg tweak or something may help solve this issue. Any help will be grately appriciated.
Software/Hardware used:
w2k3 std in ts mode, office 2007
I cannot find any other problems with the installation other than the amount of time it takes to paste data between applications so I am wondering if a reg tweak or something may help solve this issue. Any help will be grately appriciated.
Software/Hardware used:
w2k3 std in ts mode, office 2007
ASKED:
November 16, 2010 3:14 PM
UPDATED:
November 17, 2010 11:20 PM
Answer Wiki:
Please check one by one :
1. Check ur network (nic, lan cable etc)
2. Check the OS with in-built utility tools
3. Check for any suspicious file or object
4. Make sure that ur hardware and OS meet the minimum 2007 Microsoft Office system requirements.
Recommend that u have to perform to overcome ur problem:
i) Defragment the hard disk (for safety, u have to take backup all of ur necessary data)
ii) If possible, optimize the virtual memory use
U may do some tweaking as I providing below :
a) Go to the view tab and uncheck the “Animated Text box”.
b) In Word > in Normal view, check “Wrap to window”.
c) Go to the General tab and uncheck “Provide feedback with animation”.
d) If u work with multiple documents, lift the ‘Recently used file list’ entries to 9 which is highest setting. Or down to 0 if u want to disable the Recently Used File List.
e) If u use simple Auto-Shapes, uncheck “Automatically create drawing canvas when inserting Auto Shapes”.
f) On the Print tab, turn off “Background printing”.
g) Now go to Tools and Auto Correct Options. There is a tab called “AutoFormat As YouType”. Uncheck all the boxes under “Apply as you type” and “Automatically as you type”.
Hope it helps u !
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How much RAM is on the server? How many processors? Have you checked the performance during this operation and running processes to see what it happening? More details would be helpful. Thanks.
Next question is what is the windows server doing? Is it an AD or etc?
Thanks for the suggestions everyone, the server is a dual quadcore xeon with 8GB’s of ram, I’ve narrowed it down a bit in that it mostly happens when copying from outlook to word or excel. I’ve also noticed looking at the performance the cpu jumps up by an average of 10% when its doing the pasting I would not have thought a simple paste operation would have affected a server quite like this.
The servers are part of an AD domain but it hosts no roles other than terminal services for thin clients to use.
Thanks again
When the CPU jumps, have you identified the process that is using more CPU ?
Maybe some tool like sysinternal’s Process Explorer could help identifying the operations performed during the paste and identify the cause of the delay (for example, a library call timing out or similar).
Other things to consider:
- Do you have some anti-spyware running ?
- Have you tried temporarily disabling antivirus ?
- What happens when you copy from other apps (say notepad) to word or excel ? or when you copy from Outlook to other apps that are not part of the office suite ?
I meant Process Monitor, but I guess Process Explorer could help as well.