On our Domino server, there is one mailbox that keeps generating errors. It is flagged in STATREP.nsf daily because documents can't be created or mail rules are problematic. I am unable to view the Rules in the database, and in Domino Administrator, it's the only mail file that doesn't show a template.
I've tried tackling these problems individually (for example, I've replaced the template serveral times to no avail, and I've gone down several paths trying to fix the rules situations). I'm at a point where I'm seriously considering creating a new database based on the Mail R6 template, and copying all of her documents from her current (problematic) database to this new clean one. I see several problems with this (how do I copy/paste all of her calendar entries for example), so I'm looking for some suggestions. I also don't want to delete her account from the system and recreate her because of the several security issues I can foresee (but even here, am I wrong to assume that picking up again with the correct security would be a problem)?
Any advice would be appreciated. Thanks.