Should we let iPhones in? Security, iPhone and the Enterprise
Attempting to assess the pros/cons of using Blackberry vs ActiveSync (specifically iPhone) for remote access to email, calendar and contacts, as well as WAP-enabled access to internal information systems and databases. We are a Healthcare organization running Exchange 2007. Security is a concern and we would like to know if the iPhone is suitable for the enterprise. This request for help was originally submitted to the Research Assistant on WhatIs.com.

Software/Hardware used:
ASKED: September 3, 2008  3:46 PM
UPDATED: April 7, 2010  2:39 PM

Answer Wiki:
<b>Here are some resources that your Research Assistant, Margaret Rouse, found for you.</b> How will the iPhone fit in the enterprise? We challenged our expert to put the iPhone through a series of tests to see how well it integrates, whether it's manageable, and whether its email, calendar and contact features can replace a BlackBerry. <a href="http://searchmobilecomputing.techtarget.com/loginMembersOnly/1,289498,sid40_gci1264491,00.html?offer=wira">http://searchmobilecomputing.techtarget.com/loginMembersOnly/1,289498,sid40_gci1264491,00.html?offer=wira</a> iPhone security in the enterprise: Mitigating the risks...Learn how the iPhone may bring security problems to the enterprise. <a href="searchsecurity.techtarget.com/tip/0,289483,sid14_gci1280437,00.html?offer=wira">searchsecurity.techtarget.com/tip/0,289483,sid14_gci1280437,00.html?offer=wira</a> Thoughts on the iPhone security hype ... <a href="security.blogs.techtarget.com/2007/06/29/thoughts-on-the-iphone-security-hype/?offer=wira">security.blogs.techtarget.com/2007/06/29/thoughts-on-the-iphone-security-hype/?offer=wira</a> iPhone encryption is a must for the security-conscious enterpriseAug 6, 2008 ... Encryption is needed on iPhones before security-conscious enterprises will buy them. <a href="searchmobilecomputing.techtarget.com/news/article/0,289142,sid40_gci1324084,00.html?offer=wira">searchmobilecomputing.techtarget.com/news/article/0,289142,sid40_gci1324084,00.html?offer=wira</a> Earlier this month, Gartner Inc.'s position on iPhones in the business was simple: Don't use it. Now the wisdom from the powerhouse analyst firm goes like this: Use it if you want, use only the basics and don't expect any favors from Apple Inc. <a href="http://searchcio-midmarket.techtarget.com/news/article/0,289142,sid183_gci1307064,00.html?offer=wira">http://searchcio-midmarket.techtarget.com/news/article/0,289142,sid183_gci1307064,00.html?offer=wira</a> iPhone Help: Troubleshooting the top five enterprise problems...When enterprise users need help with their iPhones, this handy guide will help IT troubleshoot to get them working again quickly. <a href="searchmobilecomputing.techtarget.com/news/article/0,289142,sid40_gci1320296,00.html?offer=wira">searchmobilecomputing.techtarget.com/news/article/0,289142,sid40_gci1320296,00.html?offer=wira</a>
Last Wiki Answer Submitted:  February 27, 2013  4:12 am  by  TomLiotta   108,360 pts.
All Answer Wiki Contributors:  TomLiotta   108,360 pts. , rogerblackwell   150 pts. , ResearchAssistant   855 pts.
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This tip from SearchEnterpriseDesktop.com will give you some additional help with getting mobile devices locked down.


 

I also work in the IT for healthcare. From what i understand, the HIPPA compliancey issue regarding iPhones can be addressed if wi-fi is disabled and a mobile me account has been attached to allow remote wipe and lock abilities. I’m still looking into it, i seems like ALL the doctors want them.

 20 pts.

 

Oh, and power on password & time out password enabled.
Remove the ability to add a memory card. Or completely encrypt it and hope the encryption doesn’t fail.
Wi-Fi disabled because human nature dictates they’ll go to an open connection and conect when ever convenient.

 20 pts.