Sharing Outlook between users

15 pts.
Tags:
Microsoft Office Professional
Outlook
Outlook 2003
Outlook Errors
Vista
Vista Business
I have Outlook 2003 pre-loaded from Dell and have set up a new user. The new user cannot open Outlook! It tries to install but then stops as it is asking for the source of the original installation etc. I am not very experienced in IT but will give anything a go. Dell wanted paying for their help as the PC is out of its warranty period. Has anybody got any ideas? Running Vista Business and the software is Office Professional.

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You should have received an Office installation disk with your system. When it prompts you for the original installation location, insert the disk and point it to that drive. If that does not work, uninstall office and reinstall it from the disk. The key is on the disk envelope.

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There is no way around this without a CD. The original installation did not install Outlook completely to the hard drive, so it is more of a partial installation to save hard drive space. Try googling for Office 2003 CD download, you might get lucky and find one to download without a CD key.

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  • Paulo1963
    Yes, that would help but the original disks have been mislaid/stolen/used as coasters!
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