Shared XLS file on network taking lot of time to open

40 pts.
Tags:
Microsoft Office
Shared Network
Windows Server 2003
Windows XP
hello i have windows xp sp3 installed in user systems .they are conencting to windows 2003 server through mapped network drive the shared xls files present on the file server are taking lots fo time to open from the users system the users have ms 2007 installed in their system. the problem is happening only for the shared XLs files and not the normail xls files any suggestions ?

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First of all,,,, let me ask a question ,,,, Is there any other type of files e.g. PDFs , MsWord etc. shared on the same Network Drive where the Shared XLS reside ????? if there is any please check if they have the same slow performance problem or not …..
Secondly ,, sharing a file on the a server and allowing users to access it and modify things on it put some load on the file , server and the Network performance . So, I recommend if you can find another way to do this job like putting in on a site of the intranet of your company this will be much better .

Best Wishes

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  • Abhijeetmn
    Here's a few more things to check: AV - is antivirus configured to scan on both read & write? Write is more important so disable read scan on the server. NIC duplex/speed settings - check the duplex settings on the server(s), clients & switches. Mismatched duplex/speed can create a LOT of performance issues. Duplex mismatches can cause strange behavior too so be sure to check this one! Other processes accessing files: could a backup be affecting file access/performance? What other processes might be accessing these same files or using server resources when the user opens the files? Let us know what you discover.
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