Shared vs. Personal Folders in Outlook 2007

10 pts.
Tags:
Exchange 2007
Exchange Shared Mailboxes
Outlook
Outlook 2007
Outlook Shared Mailboxes
SBS 2008
I am the IT Administrator for a small real estate company in Missouri.  We went from storing all data on a desktop computer to just purchasing a new small business server from Dell running SBS 2008 with Exchange Server.  The server will be in any day now and I am making plans on how I want the setup to go and what needs to be done so that it will hopefully go a little smoother.  At this point, I am trying to figure out how to set up the email addresses for the office.  We have our own domain name we will be using.  I planned on setting each employee up with their own email address, such as:  jdoe@yourcompanyname.com.  However, our office deals with many different aspects of the real estate field; we also completed valuations on homes, and also handle listings for banks.  Therefore, I want the emails that have to do with valuations and listings to be available to all employees.  My plan was probably to just set up generic email address, such as:  valuations@yourcompanyname.com and listings@yourcompanyname.com, and then sharing those folders.  However, the only thing that concerns me is if a person were to email something to an employees personal folder (jdoe@yourcompanyname.com), and not one of the shared email addresses, then the other employees would not be able to access this email.

Is there another way around this?  How can I be sure that emails that are supposed to be shared are shared and that personal emails remain personal?



Software/Hardware used:
Dell Poweredge T310, Small Business Server 2008, Exchange Server

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StlMoGuy29,

There are several ways!

For ease of use and to avoid complexity…

1st create a user account with send as and read permission for usergroup for listings@yourcompanyname.com.

or

2nd create a distribution group for listings@yourcompanyname.com that distributes inbound message to user group.

Quick and easy!!

Hope it helps…

vincent.noome@gmail.com if you need some more

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  • ITAddict
    There is no way to determine programatically if an e-mail is personal or not unless the valuations or listings use a special form or template. The best you can do is setup your generic e-mail addresses as Public Folders and train your employees to forward copies to the appropriate public folder if they receive one in their mailbox. If you do have standard forms, I will let someone with more knowledge than me tell you how to implement that. :)
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