Shared Outlook calendar not updating

5 pts.
Tags:
Microsoft Outlook
Microsoft Outlook Calendar
Microsoft Windows Server 2003
Outlook calendar
Outlook Shared Calendar
I work in the IT department of a college campus and I have several out look users who's calendars are not updating correctly for all users.  This is causing a lot of scheduling problems. Some are running Outlook 10 and some are still on Outlook 7. The server is an Exchange server and we also run Windows 2003 server. Today I took the following steps to fix the problem: Control panel, mail, edit account, change, more settings, advanced tab, clear the check box “Download shared folders”. Then click OK as you must to save settings. Then restart Outlook. Not sure if it helped waiting to see results when more users are here scheduling with those calendars.

Software/Hardware used:
Outlook 10 and 7

Answer Wiki

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Firstly make sure the default delivery is set to the mailbox and not pst, if default delivery is mailbox and cached mode is on try the following:

1. From within Microsoft Outlook, turn Cache Mode off.
* Click Tools
* E-mail accounts
* Select “View or Change” existing e-mail accounts
* Click Next
* With “Microsoft Exchange Server” selected, click “Change”
* Uncheck “Use Cached Exchange Mode”
* “Next”
* “OK”
* “Finish”
2. Close Microsoft Outlook
* Click File and Exit
3. Delete local OST files from local hard drive
* Click Start
* Search
* For Files and/or folders
* Expand the “More Advanced Options”
* Check “Search hidden files and folders”
* In the “All or Part of the File Name”, enter “*.ost” (without quotes)
* Select “Local Hard Drives”
* Click Search
* Once the computer has searched for all the OST files, highlight the files found and delete them. A copy is on the server.
4. Turn Cache mode back on
* Run Microsoft Outlook
* Click Tools
* E-Mail accounts
* Select “View or change existing e-mail accounts”
* Next
* With “Microsoft Exchange Server” selected, click Next.
* Check “Use Cached Exchange Mode”
* Next
* OK
* Finish
5. Close Microsoft Outlook
* Click File and Exit
6. Restart Microsoft Outlook

Discuss This Question: 6  Replies

 
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  • Koohiisan
    Try setting Cached Exchange mode?
    5,020 pointsBadges:
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  • Subhendu Sen
    Start Outlook as user profile is online, select calendar module and switch over to the view where u cannot see and on the view menu point to current view & click customize current View then by category. If the situation like this..... reset user's view in customize view & click reset current view. Remember, this is for 2010
    29,350 pointsBadges:
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  • Technochic
    Do you have more than one mail server? If so, make sure the scheduler+ FREE BUSY system folder is being replicated to all mail servers.
    57,010 pointsBadges:
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  • buajareon
    Start Outlook as user profile is online, select calendar module and switch over to the view where u cannot see and on the view menu point to current view & click customize current View then by category. If the situation like this….. reset user’s view in customize view & click reset current view.
    Remember, this is for 2010
    10 pointsBadges:
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  • dgalbers

    This is why I love Apple.

    I am NOT a system administrator.

    When I originally sent out a meeting invitation I incorrectly selected a setting.

    Now I want to correct the setting and have all occurrences sent to all users updated.

    I do NOT want to cancel or delete the first meeting and issue a new meeting request. I ONLY want to update the existing meeting which everyone has accepted.

    So how do I do that?

    10 pointsBadges:
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  • swilcox
    Why would you hijack a 2 year old thread to post your question?  This is why I love MS, we users know how to read.
    10 pointsBadges:
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