Home > IT Answers > Exchange > Shared Outlook 2007 Mailbox + Rule Sets
Atencza
30 pts.
 Shared Outlook 2007 Mailbox + Rule Sets
Mailbox management, Outlook, Outlook 2007, Outlook 2007 rules, Outlook email, Outlook Shared Mailboxes, Shared mailboxes
I have a shared mailbox with about 20 people. We would like all items that go into the inbox to be sorted into folders based on their subjects. I can do this for my personal email box, but cannot figure out how to apply the rules to this shared box. When I create a rule, it says "client-only." Can someone please help me out?

(We are uysing Outlook 2007).

Thanks! Allison



Software/Hardware used:
Outlook 2007
ASKED: August 24, 2010  8:21 PM
UPDATED: February 27, 2012  5:23 PM
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Answer Wiki:
Opent he shared mailbox as its own profile. Close Outlook, then go into your control panel and open the mail icon. Click "show profiles" and select to prompt for a profile. Open Outlook and when it prompts you click "new" and set up a new profile for just the shared mailbox. Then open that mailbox profile and set the rules you want on it.
Last Wiki Answer Submitted:  August 24, 2010  8:26 pm  by  Technochic   56,975 pts.
All Answer Wiki Contributors:  Technochic   56,975 pts.
To see all answers submitted to the Answer Wiki: View Answer History.


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Thanks for the quick response!

I cannot find the mail icon, but I was able to set up the rules in our exchange server. This did the trick.

Best!

Atencza
 30 pts.
 

You didn’t say what version of Windows. You may have to change the view of the control panel to small icons if this is windows 7 or classic view if this is windows xp to see the mail icon. Glad you got it resolved!

Technochic
 56,975 pts.
 

I have this same issue, but this did not resolve my problem.

KGOUGIS
 25 pts.
 

You may try set the rule in outlook web access too

Sirong19
 135 pts.
 

Thanks! That worked. However I was wondering if I will be able to setup an auto response using a rule so I can add some exceptions and such. I do not want it to be an out of office response. I don’t see an option for this. any suggestions?

KGOUGIS
 25 pts.