Shared Outlook 2007 Mailbox + Rule Sets

30 pts.
Tags:
Mailbox management
Outlook
Outlook 2007
Outlook 2007 rules
Outlook email
Outlook Shared Mailboxes
Shared mailboxes
I have a shared mailbox with about 20 people. We would like all items that go into the inbox to be sorted into folders based on their subjects. I can do this for my personal email box, but cannot figure out how to apply the rules to this shared box. When I create a rule, it says "client-only." Can someone please help me out?

(We are uysing Outlook 2007).

Thanks! Allison



Software/Hardware used:
Outlook 2007

Answer Wiki

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Opent he shared mailbox as its own profile. Close Outlook, then go into your control panel and open the mail icon. Click “show profiles” and select to prompt for a profile. Open Outlook and when it prompts you click “new” and set up a new profile for just the shared mailbox. Then open that mailbox profile and set the rules you want on it.

Discuss This Question: 5  Replies

 
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  • Atencza
    Thanks for the quick response! I cannot find the mail icon, but I was able to set up the rules in our exchange server. This did the trick. Best!
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  • Technochic
    You didn't say what version of Windows. You may have to change the view of the control panel to small icons if this is windows 7 or classic view if this is windows xp to see the mail icon. Glad you got it resolved!
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  • KGOUGIS
    I have this same issue, but this did not resolve my problem.
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  • Sirong19
    You may try set the rule in outlook web access too
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  • KGOUGIS
    Thanks! That worked. However I was wondering if I will be able to setup an auto response using a rule so I can add some exceptions and such. I do not want it to be an out of office response. I don't see an option for this. any suggestions?
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