1,635 pts.
 SERVICE LOGS in AS/400
What are the service logs and how those logs will benifit tous?

What are the commands for the logs?

 

Thanks in Advance



Software/Hardware used:
ASKED: March 11, 2010  11:19 AM
UPDATED: March 12, 2010  9:45 PM

Answer Wiki:
Sorry, I've never heard the term "Service Log" used in conjunction with the AS/400. Can you tell me where you heard the term?
Last Wiki Answer Submitted:  March 11, 2010  6:09 pm  by  Littlepd   1,130 pts.
All Answer Wiki Contributors:  Littlepd   1,130 pts.
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Type Go SERVICE or GO CMDSRVAGT to view the many options for the system service agent.

 5,665 pts.

 

Generally, if you don’t know how to use the various service logs, you shouldn’t have access to any service functions.

Tom

 107,995 pts.

 

Maybe he mean service action log of Hardware Service Manager in System Service Tools.
Try run STRSST command.

 105 pts.

 

I heard it from my collegues..thats it

 1,635 pts.

 

The Product Activity Log, the Licensed Internal Code log and any others are created for “service” actions. They are meaningful to “service” personnel, which usually means some level of IBM Support.

When such service is needed and IBM Support (or 3rd-party) is available, IBM will direct you in any needed actions. They know which logs they’ll want to review and will tell you how to access them.

When there is no contracted Support, the various service logs are unlikely to do any good for anyone except perhaps determined hobbyists working on their personal systems. Without Support, entries in service logs generally can’t be dealt with anyway.

There are logs that are available outside of “service” activities. E.g., you can use PRTERRLOG to review a variety of statistics and conditions. DSPPRB can print general info about ‘problems’ logged by the system. PRTINTDTA can print some detailed problem analysis data. Those commands have help text that gives overviews of their purposes. Most variations are harmless to run (but can sometimes generate very large spooled files.)

A number of “logs” exist that can be viewed or printed. Whether or not a particular one that is outside of System Service Tools should be called a “service log” might depend on semantic interpretation.

Tom

 107,995 pts.