server or network problems

40 pts.
Tags:
Microsoft Windows XP
Network connectivity
Network troubleshooting
hi

In the company i work there is one problem that just come up and its about a user that's as access to the Internet but can not access to main server, every time he tries message error displays it tell him access denied...any ideas..

The other problem is regards to the users belonging the same company but with different domains here we use the Ao domain and some or most of them are using Tp or Fr domains, they logging using the tp domain , but problem comes when they try to open a word document or excel and it takes time to load the application and loads up the printing take around 20 minutes...i don't know if the problem is the network itself or the printer that is located at Ao domain, or a bug inside the network...please i am open to any suggestion...

many thanks



Software/Hardware used:
dell computers, xp pro, acrobat and word applications

Answer Wiki

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When you say the user “cannot access” main server, what do you mean exactly? Is he trying to log onto a server on the network to do admin work? Are you talking about the email server? What is he trying to log on for? Please provide more details so we can assist you. Also I would suggest you ask a separate question for the other domain issue you are experiencing. You might get help re-writing that as well as it really does not make sense what the problem is for which you are asking for help. Thanks!

You will need to provide more information before we can help you out.
I am not even sure if your user can access the internet or not. Is he able to get to the website and then gets an access denied? OR is he able to surf the internet but has problems on your companys servers?

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  • Yasir Irfan
    As far as delay in printing and opening of word and excel it might a policy problem created in your Active Directory. If you provide more details its will be more easier to provide a solution.
    5,550 pointsBadges:
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  • Syphun
    MORE DETAILS NEEDED. AM INTERESTED IN THIS! PLEASE PROVIDE MORE DETAILS STATING WHAT YOU ARE FACING
    185 pointsBadges:
    report

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