server error:you are not authorized to use this server (error in notes 6.5.3)

20 pts.
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Lotus Notes 6.x
i created a user in lotus notes ver 6.5.3. after that while installing client it is giving me that error. so i deleted that user from domino and created again. and removed it from deny group but again problem is the same pl. help

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This problem is usually due to the user account not being a member of the group used for Server Access (set in the Security tab of the server document). That is the first place to check

u r correct. the problem behind that i deleted that account from people and group. but i had not deleted from server. it had been scheduled so i deleted and recreated the account and the problem was solved

thanks for ur information

regds

sandeep pilke

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  • Shanonius
    I had a similar issue and read this and it solved my problem. Someone had accidentally deleted a person document from the name and address book. We restored it from a backup, but I hadn't remembered to add the person to the security groups again. Once I did this, the "Server error: you are not authorized to access this database" error went away and she could replicate again! Cheers
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  • Lotus2012
    Sometimes it's because if the user's name has been added to the deny list, then user won't be able to access the server. Check the deny list, if the user's name has been added, to delete put the cursor next to the name then backspace until all has been removed then delete to remove completely then save. run the command to push on the main server console then see if you still have access error.
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  • bobluis
    Please check this technical article provided by the IBM to solve this error: http://www-01.ibm.com/support/docview.wss?uid=swg21113535 Hope it will help you to fix this error.
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