Windows Server 2003 internet problems

35 pts.
Tags:
Cisco
Internet connection
Microsoft Windows Server 2003
Websense
i'm running windows server 2003 standard edition with websense 6.2 running, the problem is that i can't connect to the internet to download the database for websense, the users can log on, and websense is blocking sites. all the ip addresses are correct and such, was able to get on since last week, need help..

Software/Hardware used:
windows server 2003, websense, internet, Cisco

Answer Wiki

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have you tried disabling the web sense service?

may need to set startup to disabled and reboot

Don’t forget to set it back

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  • Aguacer0
    Can users log onto the internet? If they can't, then I would see if I can ping www.google.com to see if the internet is working (networking side). If it responds, then I would assume that restarting your websense system to see if it just comes back up.
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  • L3nNy07
    Aquacer0 yes users can log onto the internet, so it's working, i've tried restarting the server but still no luck, it's just the server that can't get onto to the internet, can't even download updates or log on with a browser, even the on the intranet sites we have here.
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  • Aguacer0
    From the server at the command line, see if you can ping www.google.com.
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  • L3nNy07
    ping could not find google
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  • Aguacer0
    Can you ping another computer on the network as well as the gateway?
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  • L3nNy07
    no i can't ping another computer..
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  • Aguacer0
    I would check cabling and then check it's iP configuration. Also think about moving it to a different network port if possible. i"ve seen ports just "die".
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  • carlosdl
    Can you provide some deatails about your network ? How do other machines connect to the internet ? How does this server connect to the internet ? Is this server acting as a proxy for other machines ? Was this server able to connect to the internet before ?
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