Microsoft Outlook 2003 is not saving a user's sent items. Her options are set up to keep a copy of sent email in the Sent Items folder. I have tried unchecking and rechecking the options box, but the copies of the sent email are still not being saved. However, the email does go through to the recipient. I have found copies of the sent email in the Sync IssuesLocal Failures folder, but there is no error message on why they failed. Do you have any suggestions?
Software/Hardware used:
ASKED:
February 11, 2008 6:35 PM
UPDATED:
April 18, 2013 5:00 PM
This behavior can occur for any of the following reasons:
The Save copy of sent messages in the Sent Items folder option may not be selected.
The Sent Items folder may be damaged.
The system clock is not set correctly.
http://support.microsoft.com/kb/184059