Seeing Outlook free/busy times for conference room resources

5 pts.
Tags:
Microsoft Outlook
Microsoft Outlook 2003
Microsoft Outlook Calendar
Outlook 2003 meetings
Outlook Shared Calendar
When a user creates a meeting request in Outlook 2003, in the Scheduling Tab they click on Add Others to select the conference room and add it as a resource. In the scheduling view, the conference room (resource) is displayed with "No Information". How do you get the public calendar folder to display free/busy info in the users scheduling?

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Can you clarify whether this is a public folder calendar or a resource? You call it both in your question. A public folder calendar is only found on the public folder list. A resource calendar belongs to a resource mailbox which can be opened as a separate profile as a complete mailbox in Outlook. If this is a resource calendar, then tell Outlook to prompt you for a profile when you open it (control panel, mail icon, show profiles, select “prompt…”), open outlook and select “new” next to the profile name, create a new profile for the resource. Open that resource in its own profile. Close it again and go to start, run. On the run line type “outlook.exe /cleanfreebusy” You will get the prompt for choosing the profile. Choose the resource profile and let outlook load. Close it again, re-open your own profile and see if you can now see the free/busy info. If this is a public folder calendar it does not have the same functionality as a true resource mailbox and calendar. You cannot do these steps for a public folder calendar.

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