Seat Utilization Calculation in BPO/KPO

5 pts.
Tags:
BPO
Business Process Outsourcing
Knowledge Process Outsourcing
KPO
Outsourcing
Seat Utilization
How do I calculate Seat Utilization in BPO/KPO & what is the industry average in India

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(Billable number/Toal Seats Available )*(approved days / no of working ).

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