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	<title>Comments on: Seat utilization and manpower requirment formula for call centers</title>
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	<item>
		<title>By: prakashiyer</title>
		<link>http://itknowledgeexchange.techtarget.com/itanswers/seat-utilization-and-manpower-requirment-formula-for-call-centers/#comment-101447</link>
		<dc:creator>prakashiyer</dc:creator>
		<pubDate>Tue, 10 Jan 2012 05:52:02 +0000</pubDate>
		<guid isPermaLink="false">#comment-101447</guid>
		<description><![CDATA[How do i calculate seat utilization for a international process]]></description>
		<content:encoded><![CDATA[<p>How do i calculate seat utilization for a international process</p>
]]></content:encoded>
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	<item>
		<title>By: swapnadayal</title>
		<link>http://itknowledgeexchange.techtarget.com/itanswers/seat-utilization-and-manpower-requirment-formula-for-call-centers/#comment-70951</link>
		<dc:creator>swapnadayal</dc:creator>
		<pubDate>Fri, 27 Nov 2009 17:24:55 +0000</pubDate>
		<guid isPermaLink="false">#comment-70951</guid>
		<description><![CDATA[What do you meant by Billed hours?]]></description>
		<content:encoded><![CDATA[<p>What do you meant by Billed hours?</p>
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