Search result page won’t display

5 pts.
Tags:
Google Chrome
Internet Explorer
Internet Explorer 8
Microsoft Windows XP
Network connectivity
Search engines
Windows XP SP3
I am troubleshooting a co-worker's laptop. The laptop connects to the internet but when a search is done, it will not display the search page. The error is "Internet Explorer cannot display the page". If the URL is typed into the address bar, the page will come up. The operating system is Windows XP Pro SP3, IE8 or Google Chrome. All updates have been applied and Internet security options have been set back to default. Any help would be appreciated

Software/Hardware used:
Windows XP Pro SP3, IE8, Google Chrome

Answer Wiki

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is there a proxy that is being set on the laptop? if it is connected automatically, for IE,. go to tools – internet options – connection – lan settings – and tick on automatic detect settings..

did you check the IP, subnet mask, default gateway and dns of the laptop?

Spyware will often cause this to happen. Have you scanned the computer with something like Spybot yet?

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