Search not working correctly in Outlook 2010 via exchange server 2007

14925 pts.
Tags:
Microsoft Exchange 2007
Microsoft Outlook 2010
I have a user that cannot get the Oulook 2010 Search to work.  I tried the recommendatrion here: http://support.microsoft.com/kb/945077

But when I ran


test-exchange username | f1

in the Exchange management shell, the result came back:



ResultFound:True

SearchTime:10

The search function seems to work via the OWA webclient, so it appears that the problem is in Outlook 2010.  I have tried a repair install of office, but that did not help. Any ideas would be welcome!

The user is running Windows XP SP3 and Office 2010 Pro.  I have several other users that are not having any problems with search and outlook.

It has been a while since I've been here, good to see this resource is still up and running!

Thanks,

Flame



Software/Hardware used:
Windows XP SP3 and Office 2010 Pro : Server 2003 - Exchange 2007

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  • mshen
    Could be corruption in the OST file. Turn off cached exchange mode, then test the search. It should work. You can then delete the OST file and turn on cached exchange mode to rebuild the OST.
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