screen is blank

20 pts.
Tags:
laprop
Our screen will not come on !what did i do???
ASKED: May 20, 2013  12:58 AM

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  • mottorcycle
    pls help how to get ip and port for vpn set on sony viao windows 7 ultimate....
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  • TomLiotta

    pls help how to get ip and port for vpn set on sony viao windows 7 ultimate….
    .
    This has nothing to do with a blank screen. Please open your own question rather than taking over someone else's question. When you do, include a description of the problem you are having. And describe what your IT support group told you to do and what kind of VPN you need.
    .
    Tom
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  • TomLiotta
    For a blank screen: . 1. Describe a "blank" screen. Is it black? Colored? 2. Is there a cursor? 3. Is the device plugged in to a reliable power source? ...With a reliable power cord and adapter? (How do you know power is getting through?) 4. If not plugged in, does it have a reliable charged battery? (How do you know?) 5. Is it turned on? 6. Was the screen previously not blank? 7. Is the device 'sleeping'? ...Hibernating? 8. Is the device broken? (Failed screen? Failed graphics adapter? How do you know?) . There is much we need to know before trying to determine why a screen is blank if we can't examine the device. Best for you would be to have some knowledgeable person look at it. . Tom
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