SBS 2003 w/ exchange – messages from some contacts going to junk folder

5 pts.
Tags:
Exchange spam filters
Microsoft Exchange
Microsoft Outlook
Microsoft Outlook 2003
Microsoft Outlook 2007
SBS 2003
Small Business Server 2003
Spam filters
How do I tell exchange to never mark messages from a particular sender (that is in my contacts) as spam?  It doesn't seem to matter what version of outlook I'm using (03 or 07) and I have done all of the updates.  I have deleted my ost file and had exchange rebuild it.  I have no rules established in outlook.  I have deleted and re-added the problem contacts, but the problem persists.  Of about 1000 people in my contacts, only a handful (about 10) of senders' messages go to my junk mail folder.  It appears to be the same senders every time.  For example whenever my friend Jason sends me an email it will go to my Junk folder 90% of the time - even though his address is in my contacts list.  I have verified the correct spelling many times.  I am under the impression that any message from any contact should never be marked as junk.  My server is sbs 2003 and I have no other filters or mail services running on the server or client.  AV software is microsoft security essentials and malwarebytes paid version.  Mail sits at Network Solutions until my exchange POP connector grabs it.  How do I tell exchange to never mark messages from a particular sender as spam?

Software/Hardware used:
sbs 2003 w exchange

Answer Wiki

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Add people I e-mail to the Safe Senders List
E-mail addresses that are listed in your Contacts are considered safe by the Junk E-mail Filter if the Also trust e-mail from my Contacts check box is selected (the default setting). However, you might also sometimes send e-mail to recipients who are not listed in your Contacts. Such recipient addresses are not considered safe by default. If you want these addresses to be considered safe, do the following:

1.On the Tools menu, click Options.
2.On the Preferences tab, under E-mail, click Junk E-mail.
3.Click the Safe Senders tab.
4.Select the Automatically add people I e-mail to the Safe Senders List check box.

This is quoted from Office 2007 Help files

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