SBS 2003 R2 installation error message

351965 pts.
Tags:
Microsoft Exchange 2003
Microsoft Windows Server 2003
SBS
SBS 2003 R2
Small Business Server 2003
Have a new client with SBS 2003 R2 w/Exchange 2003 SP2 R2 has not been installed yet. When you select “install SBS 2003 R2” from the CD media, it pops up the following error; “Setup has encountered an error and cannot continue.” Have gone through Event logs and SBS logs, but cannot find anything that seems related. Anyone have a fix?

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It looks like it is a known issue with Microsoft as you can see <a href=”http://support.microsoft.com/kb/932441″>here: http://support.microsoft.com/kb/932441</a>

Microsoft offers a workaround for the issue in the form of registry edits. If you are unfamiliar with using the registry editor – then you probably shouldn’t! Make a backup prior to editing the registry.

When you have completed that open Regedit and navigate to and then click the following registry subkey:
<b>
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PerfProc\Performance</b>

Next you want to Right-click Disable Performance Counters, and then click Modify.

You should now see the Value data box, type 0 (zero), and then click OK.

Exit the registry

Restart the machine

And attempt your install again. The issue usually occurs from the Perfproc performance counters being disabled or tampered with. If Perfproc does not work you will not be able to install R2.

Let me know how it goes!

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