SBS 2003 Monitoring No More

2015 pts.
Tags:
Management
Microsoft Windows
OS
Security
Servers
SQL Server
Running SBS2003 with patches up-to-date. I had been getting regular reports, daily and weekly, on the status of the server. These reports suddenly stopped after November 4. When I go to the Server Management console, and select Monitoring and Reports, I get the message, in the right hand pane "Server Error in '/Monitoring' Application. -------------------------------------------------------------------------- Access is denied. Description: An error occurred while accessing the resources required to serve this request. You might not have permission to view the requested resources. Error message 401.3: You do not have permission to view this directory or page using the credentials you supplied (access denied due to ACLs). Ask the Web server's administrator to give you access." I've looked at IIS and everything seems to be in order there, though I do not have another server to compare it with right now. I have Googled this problem and I have not come up with anything that either applies or actually helps to resolve the issue. I am still able to get reports on specific events, but I do not get an integrated report as I used to get. I can get to the other sites listed under the default web site but monitoring just does not give me anything other than a 401 error stating that I am not authorized, etc., just as the error when trying to access it through Monitoring and Reports. The only change made on November 4 was the application of the October patch releases, but I have not seen anything that indicates it would affect this facet of the server operation. The updates were applied prior to my getting the roprt on November 4, I still have IE6 installed on the server, not going to go to IE& until they get things worked out with it, such as the slowness, and improper rendering of web pages, etc. Things I'm sure all of yu have noted. I use WSUS for updates. Have any of you faced this problem, and how have you fixed it, or gone about troubleshooting it. Does not seem worth a cal to PSS, as this is my own server at home, and I can easily view what I need to to ensure good operation of the server. But, I would like to enable this feature on several clients I have out there using SBS to help cut down the time I need to check out their servers on a regular basis. If you need specifics, just hooler out and I will provide them for you. Thanks for getting this far and any help you may be able to offer.

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Some patches reset the access rights to some websites in SBS.
I would double check the ACLS for the folder level as well as the IIS. I have seen this issue and that was the solution. Check tha IIS logs to see what websites, folders or files have the access changed.

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  • Jjuliannc
    Do you have ISA 2004 installed? Aideme
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  • Stevesz
    elmagoal, I have gone down the tree looking at rights and they do seem to be in order, but some of them may have changed. I haven't taken a real look at the logs you mention, so I don't know if any have actually changed. I'll do so when I get home tonight. jjuliannc, ISA server is not installed.
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  • NickShm
    needs ore details about server configuration. What updates have you installed? Have you tried to open Directory Security to chech whether you have sufficient permissons to view a web site? Obviously you have to check permissions for a folder contains website's files
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  • NickShm
    another thing to use RDC to look after the customers' servers :)
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  • Stevesz
    NickShm, As stated in my dialogue introducing the problem, "SBS2003 with patches up-to-date". Though not specifically stated, I have looked at Directory security and everything appears to be in order there, but, as also stated, I do not have another server on hand set up similarly to double check. I do not understand your last comment. Who said anything about using RDC to remote to client's servers? There are much more efficient and secure ways of doing so.
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  • NickShm
    You can secure RDC so it becomes more secure than using web interface. Please have a look at "the best practice" from microsoft. Directory Security > Authentication and Access Control > Tick Basic Authentication and Integrated Windows Authentication Regards, Nick MCSE (Security+)
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  • Stevesz
    Nick, I still see no way of securing RDC without making a secure connection first.
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