SAP printing problem

55 pts.
Tags:
samsung
Samsung ML-1200
SAP printing
SAP spool output
user is not able to get the print, from sap but spool out put request is being generated where to check for this issues. now i am using the samsung ml1200 printer. this is default one. and then copy and paste the saplpd in sap program file. now what i do.. 

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