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ITSysComp
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 Sample Change Control Form
Compliance, DataCenter, Laws, Project management, Regulations, standards
Does anyone have a template/resource/info on a form that I can use for change notifications for IT? What works/doesnt work for IT operations type of changes. Thank you in advance.

Software/Hardware used:
ASKED: March 23, 2006  4:28 PM
UPDATED: March 24, 2006  8:07 AM
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Answer Wiki:
An open-ended question. A - Do you have a standard hardware template/checklist? B - Do you have a standard software template/checklist? C - Do you have a standard permissions by group template/shecklist? D - Do have written policies for exceptions to those standard provisioning templates? E - Do you have a database of equipment/software provided to the user noting exceptions to the standards? Can you see how I developed my system? I will tell up front the hardest fight and the most important part is 'D'. Without written policies approved by admin then the exceptions are driven by politics not need of the business. If you cannot control exceptions then 'change notifications' become a record of the loss of control and the ability to manage you network. Good luck - you will need it.
Last Wiki Answer Submitted:  March 24, 2006  7:56 am  by  Howard2nd   30 pts.
All Answer Wiki Contributors:  Howard2nd   30 pts.
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Below is the format we use:

Action Required

Event: Internet Explorer (IE) 6.0 Browser upgrade
Date/Time of action

Summary: An upgrade will occur on workstations at the sites listed to install Internet Explorer 6.0 on the date and time listed above. The upgrade to IE 6.0 will not have a noticeable impact on how you access or use the Internet, but it does offer additional capabilities and security features.

Required Actions: After receiving the IE 6.0 software upgrade, you will be prompted to reboot your workstation two times.

Perform the following steps if you wish to confirm whether you have received the upgrade:

1. Open Internet Explorer
2. Click Help, and then click About Internet Explorer. The About Internet Explorer window will appear
3. If the Version number starts with 6.0 you have successfully received the upgrade.
4. Close the About Internet Explorer window.

Audience: Sites and departments listed here.

User Assistance: Call the Help Desk at phone number.

User Feedback: Send feedback about this communication to e-mail address.

Best Practices Remember best computing practices: Some current note or reminder on security or operations.

FlyNavy
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