Sametime Typing Trouble

5 pts.
Tags:
Lotus Sametime
I have an agent who cant see what she is typing. The curser moves but nothing shows up. The recipient of the chat can see it and it also appears in the history. Any ideas?

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Hi,

I don’t know anything about sametime, but it sounds like the text is set to the same colour as the background? Can you change this?

Regards,

Martin Gilbert.

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The text color would be my first guess but…
I’m not sure what program you are using, but some of the older ones had an “echo” setting. also if there are any settings related to duplex, or a setting of “local echo” that might help. Still the text color sounds at fault.

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  • Systems development
    I have the same problem with one of my 2800 users. The only thing different with this is that the video card was changed just before this problem appears. Obviously, I checked the color font and looked for some setting in the sametime that could be related with this issue. Nothing.
    10 pointsBadges:
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