Sage/MIP Server Printing Problems

pts.
Tags:
DataCenter
Desktops
Hardware
Management
Microsoft Windows
Networking
OS
Power management
Printing
Security
Servers
Software
SQL
SQL Server
Tech support
hi! i have a problem of course. my financial department uses Sage Software/MIP from our windows 2003 server. suddenly, all the accountants are not able to print any checks from MIP. or print anything from MIP for that matter. although the printers will print from MS Word or do a print test page. I've tried looking as the administrator to the accounts user privelages in MIP, but there is not problem there. and I also switched the properties for the accountant/users on the server to Full Control. still nothing. they are unable to print from MIP. anybody have a solution. please? thanks alot buddies. -thecheyguy

Answer Wiki

Thanks. We'll let you know when a new response is added.

I do not have any personnel experience with that particular program, but I have a lot of experience with other accounting programs, one of the security features in High end AP software is checks have to be printed locally, most programs do allow this to be turned off by an administrator.

Discuss This Question: 3  Replies

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • Richl01
    does it use windows printing or does it have its own engine? second has there been any updates to the program, or windows updates. third if you install it on a new computer with all the updates does it work? and lastly check and see if you can change fonts or set certain fonts in the program. you didnt say if there was a error message?
    0 pointsBadges:
    report
  • Stevesz
    A client of mine runs that software for their accounting. I don't really have anything to do with it, their IT guy handles that. However, I do know that it is, ummm, shall we say sensitive to changes. No update is ever applied without checking with MIP support first to ensure that there are no adverse effects from a MS update. If they give the OK, the update gets done, and if something goes awry, we hope the initial call is on record as them telling us it ws OK to go with the update. Pretty much, that is the long way of saying what changed between the last time the print run was done and this time when it failed. For a problem with a program like this, I'd not even bother with a list or a site such as this. I'd just call Sage/MIP and get it fixed ASAP. Steve//
    2,015 pointsBadges:
    report
  • Thecheyguy
    thanks guys. i had to ask this site too first u know, cuz i had to wait the next day for MIP tech services anyway. but, problem fixed. thanks.
    0 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following