Return using another SAP platform

Tags:
SAP
SOX
A year or so ago an expensive material was shipped to another country. Now the country wants to ship it back but the part of the company that entered the order doesn't want process the return nor give a credit to the customer. It is against SOX guidelines to enter a PO in another SAP platform and give a miscellaneous credit for that customer?

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I suggest you look at the documentation provided with your product. If you get familiar with it you will be able to get your questions answer faster and possibly have multiple solutions to your questions. Sometimes it may depend on what version of the SAP software you are using. 

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