Resetting passwords in OWA

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IT architecture
Hi, I am running Exchange Server 2003 on Windows Server 2003. I receive the following error when trying to reset my password in OWA: ERROR: Object Required. This has been working without error for over a year. This problem just starte dhappening with in the week. I did run windows updates on my server less than a week ago. Any help will be greatly appreciated. Thanks you.
ASKED: June 30, 2005  10:33 AM
UPDATED: July 5, 2005  12:47 AM

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Hi Mark,

Install the hotfix from the following URL:

http://support.microsoft.com/default.aspx?scid=kb;en-us;831464

WORKAROUND

If you cannot install this hotfix immediately, you may be able to temporarily work around this problem by deleting the cached, compressed copy of the affected file or files on the IIS server. By default, the compressed file is located the following folder:

%windir%IIS Temporary Compressed Files

This temporary directory location can be changed in the IIS Manager on the Service tab in the Web Sites property sheet.

To delete the cached files on the server, follow these steps:

1. Open the IIS Temporary Compressed Files folder.

The default path is %windows%IIS Temporary Compressed Files.

2. Delete all the files in this folder.

3. At a command prompt, enter IISReset to restart all IIS services.

You may also have to delete the cached files on the client to make sure that the corrupted files from the cache are not used. To do this, follow these steps:

1. In Internet Explorer, click Internet Options on the Tools menu.

2. Click the General tab, and then click Delete Files.

3. Click OK.

This will resolve your issue.

Do let me know if it helps.

Regards

Nilesh Roy.
+91 932 379 8440
nilesh@nileshroy.com

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