Renaming Users in Exchange

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Microsoft Exchange
What is the best way to edit a user in Exchange? For example, someone gets married; is it best to edit the property pages for the mailbox and grant the new login access OR is it better to create a brand new mailbox? For example, can I go in and edit the full name, display name, and SMTP address without ill effects? Our environment is currently a 2003 Exchange server with an ADC piece over to an Exchange 5.5 Server using two-way replication. Thanks
ASKED: May 16, 2006  10:03 AM
UPDATED: May 17, 2006  11:52 AM

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I don’t think creating a new mailbox is necessary, which has its hassles, like transferring contents…
In the past I was able to edit all properties you mentioned with no problem. Though I never used 5.5 replicator in production so I’m not sure whether there’s any impact there… My guess is there won’t be anything truely problematic there either.

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  • Csmmis
    Are you also changing the user's login/profile name? If so, these are the steps I run through. They take care of Exchange, but also the whole matter of the user's login name and profile: (1) On the server, in Active Directory, Users and Computers, Rename the User (use dropdown, Rename, option) (2) Go through all the tabs and make sure the correction carries through (email addresses, etc.) (3) On the USER's PC, log in as admin. Note: Do this (and the following steps)before you log in as the renamed user. Otherwise, it will create a new profile. You could edit the registry to point to the old profile, but it's not as "clean" and doesn't work as well (4) Find the old profile: C:Docs and Settingsoldusername. Rename it, changing oldusername to newusername. (5) Run Regedit and go to: HKEY_LOCALMACHINESoftwareMicrosoftWindowsNTCurrentVersionProfileList (6) Find the profile of the old user. Look in each folder, at value: ProfileImagePath (7) Double click the ProfileImagePath for the profile of the olduser (8) In the Value Data box, rename the olduser to the newuser (9) Save and exit Regedit (10) Log in as the new user on the user's pc and check their settings/profile. Occasionally after doing this the mailbox on the user's pc still shows the old name. If that happens, then I do this: Control Panal, Mail, remove MS Exchange Service, then put it back again. Hope this helps.
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