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	<title>Comments on: Remote Downlevel Document and .spl files</title>
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		<title>By: keithd1967</title>
		<link>http://itknowledgeexchange.techtarget.com/itanswers/remote-downlevel-document-and-spl-files/#comment-39991</link>
		<dc:creator>keithd1967</dc:creator>
		<pubDate>Wed, 30 Nov 2005 09:37:32 +0000</pubDate>
		<guid isPermaLink="false">#comment-39991</guid>
		<description><![CDATA[Thank-you all for taking the time to look at this.

This is what my issue was:

I had one Win95 PC that was causing 99% of these orphaned .SPL files with 0 bytes.  I wasn&#039;t able to remotely configure the CA eTrust Anti-Virus setup because the software was originally installed incorrectly.  So I reinstalled the software, configured it to exclude RealTime scanning of the local print spool folder and all *.SPL and *.SHD files.  

After that, no more .SPL files, at least from this PC.  It doesn&#039;t explain why some WinXP Pro or Win2K Pro PCs cause the .SPL orphaned files, but those are few and far between, which I can live with.

Thanks again for taking the time and helping me out.

Keith]]></description>
		<content:encoded><![CDATA[<p>Thank-you all for taking the time to look at this.</p>
<p>This is what my issue was:</p>
<p>I had one Win95 PC that was causing 99% of these orphaned .SPL files with 0 bytes.  I wasn&#8217;t able to remotely configure the CA eTrust Anti-Virus setup because the software was originally installed incorrectly.  So I reinstalled the software, configured it to exclude RealTime scanning of the local print spool folder and all *.SPL and *.SHD files.  </p>
<p>After that, no more .SPL files, at least from this PC.  It doesn&#8217;t explain why some WinXP Pro or Win2K Pro PCs cause the .SPL orphaned files, but those are few and far between, which I can live with.</p>
<p>Thanks again for taking the time and helping me out.</p>
<p>Keith</p>
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		<title>By: keithd1967</title>
		<link>http://itknowledgeexchange.techtarget.com/itanswers/remote-downlevel-document-and-spl-files/#comment-39992</link>
		<dc:creator>keithd1967</dc:creator>
		<pubDate>Wed, 23 Nov 2005 14:45:51 +0000</pubDate>
		<guid isPermaLink="false">#comment-39992</guid>
		<description><![CDATA[3XLDog,

Thanks for the suggestions.  And yes, the events corresponding to the spool files do refer to a `remote downlevel document.?

I apologize.  Before sending the previous message out, I probably should have listed out the KB articles that I viewed.  I already looked at 312015, which why I said that I scanned for viruses on the server in the original message. I also looked at 134779.  It says it applies to Windows 95 and the only resolution was to upgrade your NT server to 3.51, so I ignored it because I have Win2K SP4 servers.  However, I do have one Win95 with this problem, but I also have some Win2K Pro, WinXP SP1 and SP2 that are having this same problem.  Other KB articles that I looked at where: 104923, 162447, and 312015, which none of them helped.

The last suggestion you gave, though, has food for thought: a corrupted print driver.  I will look into this.  

I suspect that there are a select few PCs that have a corrupted local print driver, because I have other PCs printing to the same printer that do not give me this problem.  Also, I do have one Win95 PC that is also causing this `remote downlevel document? problem where its anti-virus is not configured to by-pass scanning for SPL, SHD, local print spooler, and network drives ? hmmmm ? looks like I will have take a look at that one also.

Thanks for the help, and I will let you all know what happens.

Keith]]></description>
		<content:encoded><![CDATA[<p>3XLDog,</p>
<p>Thanks for the suggestions.  And yes, the events corresponding to the spool files do refer to a `remote downlevel document.?</p>
<p>I apologize.  Before sending the previous message out, I probably should have listed out the KB articles that I viewed.  I already looked at 312015, which why I said that I scanned for viruses on the server in the original message. I also looked at 134779.  It says it applies to Windows 95 and the only resolution was to upgrade your NT server to 3.51, so I ignored it because I have Win2K SP4 servers.  However, I do have one Win95 with this problem, but I also have some Win2K Pro, WinXP SP1 and SP2 that are having this same problem.  Other KB articles that I looked at where: 104923, 162447, and 312015, which none of them helped.</p>
<p>The last suggestion you gave, though, has food for thought: a corrupted print driver.  I will look into this.  </p>
<p>I suspect that there are a select few PCs that have a corrupted local print driver, because I have other PCs printing to the same printer that do not give me this problem.  Also, I do have one Win95 PC that is also causing this `remote downlevel document? problem where its anti-virus is not configured to by-pass scanning for SPL, SHD, local print spooler, and network drives ? hmmmm ? looks like I will have take a look at that one also.</p>
<p>Thanks for the help, and I will let you all know what happens.</p>
<p>Keith</p>
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