Remote Access

Tags:
Networking
Hi We have a remote access system RAS1500 for oor remote access the issue is when we connect to our server remotely we cannot access our file server.but we can acces our mail server and internet access. can anybody help on this?

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You didn’t specify, but I’m assuming this is a Windows network, all on TCP/IP. Otherwise, the answer will be off base.

Do you know if the RAS system is allowing NetBIOS broadcasts to get through?

Also, are the remote users authenticating to a domain controller? Or is this a workgroup?

Since your users can get through email-wise, then the issue is not network connectivity per se, but smells like an MS issue.

Just for jollies, have a test remote user try “net view \serverIP” from the command line to see what happens.

Bob

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