Comments on: Regaining access to Techtarget daily updates

By: The Most-Watched IT Questions: November 16, 2010 - ITKE Community Blog

The Most-Watched IT Questions: November 16, 2010 - ITKE Community Blog — Tue, 16 Nov 2010 06:24:40 +0000

[...] A member was wondering how to regain access to her TechTarget daily updates. The problem has been resolved, but if you have any trouble around the site, don’t hesitate [...]

By: melanieyarbrough

melanieyarbrough — Mon, 15 Nov 2010 17:40:31 +0000

Hi Fatericsmum,

Our help desk said this problem has been resolved. Is all still well?

Best,
Melanie

By: fatericsmum

fatericsmum — Thu, 04 Nov 2010 21:46:58 +0000

Hi Tom,

UTAS is a Windows shop – using Outlook 2010 server and Outlook 2007 clients. If you need more detailed information than this, I can ask one of the technical support people for it …

And to be specific about what’s happened to my subscription. After 2 October (when I was still receiving all the abstracts / blogs / etc. I’d subscribed to), the only things I now receive are: IT Knowledge Exchange + an automated response every time I modify my profile (which I was doing almost daily for a while, in the hope I could fix the problem that way).

Hope this is sufficient information to enable you to home in on the cause of the problem.

Many thanks
Paula.

By: tomliotta

tomliotta — Thu, 04 Nov 2010 03:06:41 +0000

I hate asking ‘dumb’ questions, but the answer needs to be in the thread to keep things on track. What e-mail server/services is on your end?

And to verify, you do get notices of changes from TechTarget but no digests/abstracts. Right?

That would be important in checking source sender and server info for routing.

Tom

By: fatericsmum

fatericsmum — Thu, 04 Nov 2010 01:23:06 +0000

Hi Tom – yes, I cetainly do check my ‘junk’ folder regularly. It would be great if the problem were as simple as that – but, sadly, it seems to be something of a mystery problem

And thanks for looking into the problem for me, Melanie! I was getting a little desperate about this …

Paula

By: melanieyarbrough

melanieyarbrough — Wed, 03 Nov 2010 16:18:51 +0000

Paula,

Sorry for the inconvenience! I’m checking into this now. I’ll keep you updated.

- Melanie

By: tomliotta

tomliotta — Wed, 03 Nov 2010 05:45:27 +0000

You have checked “junk” folders, etc., right?

Tom

By: fatericsmum

fatericsmum — Wed, 03 Nov 2010 03:58:19 +0000

Hi Melanie,

Thanks for the suggestion about using the ‘profile’ section – but I’ve been editing and updating my profile for nearly four weeks now! Each time I do this, I receive an email telling me my profile has been updated – but I never receive ANY of the reports / abstracts / blogs / wikis / etc I subscribe to. For reasons I simply do not understand, my subscription just stopped working on October 2 and I’ve never received anything since, no matter WHAT I do to my profile

There’s obviously more to this problem than my profile …

All and any help would be greatly appreciated – from Melanie or from anyone else.

Paula