Recover password in Lotus Domino R5

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Lotus Domino
Platform Issues
I have inherited a Domino R5 server and the MIS before me left no documentation. I am trying to recover a users' password and when I run the Extract Recovery Password from the Configuration tab, Certification under the tool tab, I receive the message nonexistent or invalid recovery information. If anyone has instructions on how to recover a user password, please let me know. Thanks in advance for any help.

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Password recovery is not automatic. It’s a separate function that must have been enabled prior to IDs being set up. If the previous MIS didn’t enable it, then there is no way to recover the passwords. You are limited to user memory and, maybe, an ID repository (a copy of the IDs and default passwords in a secure location) if such a thing exists in your company.

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