Recover Mailbox Using Recovery Storage Group

pts.
Tags:
Backup & recovery
Microsoft Exchange
Veritas
Hi All Im an apprentice in a goverment company in london and i was wondering if any one can help?? One of the staff at our company has left and before they left they deleted all their mail, so i have to figure out how to recover their mailbox using recovery storage group. I have recovered there files from Backup exec, and created a storage group, its just when i try and mount the mailbox store it starts to mount it then i get an error message error "Internal procesing occured......" with an id no: c1041724. Im stuck i dont know where to go from here. This is the exmerge.log file **************************************************************** Microsoft Exchange Mailbox Merge Program, v6.5.7082.0 Start Logging:May 11, 2006 12:11:55 **************************************************************** [12:11:55] Logging Level: None [12:11:55] Reading settings from file 'C:Program FilesExchsrvrbinEXMERGE.INI'. [12:11:56] Error 8007203a opening an LDAP connection. ('LDAP://CONN-EXCH/rootDSE') (CADRoutines::GetNamingContextData) [12:11:56] Accessing Domain Controller 'CONN-NL' [12:11:56] 'CONN-EXCH' is running Exchange Server 2000 or later [12:11:56] Source server read from settings file is 'CONN-EXCH'. [12:11:56] Reading list of subjects for messages to be selected from file '' [12:11:56] Reading list of attachment names for messages to be selected from file '' [12:11:56] List of folders to be ignored has been read. 0 folders in the list. [12:11:56] Current machine locale ID is 0x808 [12:11:56] Operating System Version 5.2 (Build 3791) [12:12:01] Error 8007203a opening an LDAP connection. ('LDAP://CONN-EXCH/rootDSE') (CADRoutines::GetNamingContextData) [12:12:01] Accessing Domain Controller 'CONN-NL' [12:12:01] 'CONN-EXCH' is running Exchange Server 2000 or later If any one can give me abit of help it would be much appriciated. Thanks in advance!!!

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Depending upon your setup….

What is the DIR/MIR set to? It may be possible to recover the mail without going to tape.

If you are still within the DIR/MIR settings, simply change the pw on the account, enable the account, and then login as the user, create a profile for the mailbox.
Google “DumpsterAlwaysOn” and implement on the workstation.
Recover mail using Outlook.

I am a bit confused why you show an exmerge log when you said that you were mounting a Recovery Storage Group after restoring from BackupExec. “In Theory,” if you have the RSG with the mailbox in it, just move the mailbox over to an active storage group and connect it to the user object.
-jmw

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  • Davidwalter
    This problem is generally occurred when there is not sufficient space on your hard disk while restoring database. Another possible cause of this error could be the corruption in the Exchange database file which is stopping it for being mounted to the Exchange Server. Here is a good solution to fix this error: http://www.repair-file.com/article-Mounting-Exchange-Database-and-Resolving-Error-C1041724-while-Mounting.htm thanks
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