Reconnecting existing exchange mailbox to recreated profile

15 pts.
Tags:
Exchange 2003
Exchange admin
Exchange System Manager
Recently I had a enduser who had a corrupted profile on the network. We created the user a new profile and now am trying to reconnect thier old mailbox to the new profile. The old profile has been removed. t when attempting to reconnect the old mailbox the option to reconnect is grayed out. I currently have exchange domain and admin privilieges on the network servers The endusers mailbox is around 600MB, the network default is currently at 1GB. So my problem is trying to get the old mailbox to associate with the new profile. Any suggestions?



Software/Hardware used:
Exchange 2003, windows XP, Exchange System manager,Active Directory, Server 2003
ASKED: October 17, 2009  1:00 PM
UPDATED: November 1, 2009  1:40 PM

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not exactly sure what you mean by “a corrupted profile on the network”. Do you mean his user account was corrupted? If the mailbox is unable to be reconnected, it probably means it is still attached to the old user account. Only deleted mailboxes may be reconnected (recovered).

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  • Appaloosa61
    thanks for your info. because the users old mailbox was so large, it just took a coup;le days to allow me to reconnect the old mailbox
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