Question

  Asked: Apr 21 2008   5:25 PM GMT
  Asked by: Akaweesa


Recipient email addresses are being modified


Exchange 2003, Bounced email, Non-Delivery Reports, NDR

Hi All,

I have a problem where when some end-users reply to all, some of the
recipients in the email chain suddenly have an extra character - a
"." dot inserted in some point of the email address (the name portion
or domain eg. @gm.ail.com as opposed to @gmail.com). This causes the
message to bounce back with a NDR for an invalid recipient or domain.

I believe this is not a client problem and the issue lies somewhere on
the Exchange server's smtp service as this is happening to a few
users. I have looked at the message headers of the modified emails but
they do not point to where the addresses are being modified. Has
anyone come across a similar situation and if so does anyone have any
advice on where the email address modification is occurring and how to
resolve. I am running Exchange 2K3, EE with Outlook clients.

Thanks,
Adam

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Hey

Look at your global address template setting in exchange or reply address in user in ad

Cheers
Daryl

www.myithelpdesk.com , www.mailprotector.com.au , www.maxsearch.com.au
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