Receiving email

40 pts.
Tags:
Microsoft Outlook
Microsoft Outlook issues
In Outlook, I can send but cannot receive an email.

Software/Hardware used:
outlook

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Discuss This Question: 8  Replies

 
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  • TomLiotta
    What did your Support group tell you when you reported the problem? . Tom
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  • CharlieBrowne
    Was it working before? If so, tell us what changed and then we can point you in the right direction
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  • TokZik

    what are you using as a service? GMAIL, EXCHANGE?  and as CharlieBrown asked, was it working before and did anything change?

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  • mierjk
    Tom......i'm unaware of any support group (whom i did not ask) charlie....this is a new installation due to switch from comcast internet cable access to a wi-fi installation at our retirement center residence......had to change from comcast e-mail address to a gmail e-mail address....... jack
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  • TomLiotta
    ...due to switch ... to a wi-fi installation at our retirement center residence……had to change from comcast e-mail address to a gmail e-mail address…
    .
    In that case, either the WiFi service provider or GMail would be your 'Support' group. We have no knowledge of who supplies your WiFi nor how they do it. And we can't do anything about GMail; that's a service of Google.
    .
    You should read the FAQ for this site to understand what we do here. General home usage is usually outside of our areas because it infringes on the work of other IT professionals. We'd effectively be displacing their jobs (possibly one of our own).
    .
    Tom
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  • Subhendu Sen
    Take a look at here, it may help U: http://support.microsoft.com/kb/286040
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  • mierjk
    thank you all for your help..it is appreciated... tom, thank you for letting me know about the status of the participants of this site....I did not realize it was not related to individual (home) problems and solely to corporate (group) usage.....I will not participate any longer........thanx, again......
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  • TomLiotta
    You can certainly ask questions here and often get an answer. Just be aware that we have no access to your home system, and it would be extremely rare for any member to have knowledge of any connection you have to any network. . Various members will often try to help. It just isn't very possible to do much beyond general suggestions. . Tom
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