Receiving blank instant messages from coworkers

5 pts.
Tags:
IBM Lotus SameTime
Instant Messaging
I am receiving IMs from coworkers but there is no text in the message. I can see their responses pop up but they are blank.

Software/Hardware used:
Lotus Notes 9.0

Answer Wiki

Thanks. We'll let you know when a new response is added.

Are you using the client, the embedded Notes client, or browser ui? We’ve
seen issues with the browser and Java caching older versions of the jar. 
Clearing both and checking both browser and Java security and trusted sites may
improve your results.

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