Help with E-Mail error code 550 5.7.1

15 pts.
Tags:
550 5.7.1
Email servers
Error 550
Windows Mail v6
winmail
Can anyone help me please.  I am trying to send an email to a business account but I keep getting the mails bounced back to me with the following error code.  I have also tried to email someone else at their headquarters and get the same message......

reason: 550 5.7.1 Requested action not taken: message refused)

I really am a non techie so any help you could give me would be much appreciated

Thanks in advance

ASKED: September 9, 2010  12:33 PM
UPDATED: December 5, 2013  11:14 AM

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  • MelanieYarbrough
    Hi Dan1973, Would you mind providing more details (e.g. are you using Exchange, Outlook, what version, etc.)? Thanks! Melanie
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  • Dan1973
    Hi Melanie This show's how rubbish I am it's taken me all this time to find out what version I'm running. I'm using Window's Mail V.6 Does that help?? Thanks Daniel
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  • Technochic
    It would help if you can provide the entire error message. There must be a reason given that the message is being refused. Thanks.
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